
My rating: 4 of 5 stars
One of the most difficult lessons to learn as a leader, mentor, or simply a good listener, is how to read non-verbal cues. This book doesn’t solely focus on this, but it is a big part of the book. The book also teaches how to spot coercion attempts and how to resist them.
I liked the book, I found the part that dealt with understanding non-verbal cues the best and most informative, followed by the section on how to resist coercion. I found them informative and well written in a way that would let me understand and actually feel like I could apply the information.
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